People are sometimes very assertive during conversations. Sometimes it is hard to know when or how to have a nice dialogue. What are some guidelines for conversation etiquette? According to The Spruce, there are a few key things to keep in mind:
1. Don't gossip. Gossiping is talking about others, especially in a negative way. When people gossip, it damages relationships not only between the person talking and the person they are talking about, but also between the person gossiping and the people listening to the gossip. If someone starts to gossip, try to stop it or move to another topic.
2. Keep secrets secret. One of the characteristics of a strong friendship is trust. When people trust others, they can share their innermost feelings. If that trust is broken, an entire friendship can be ruined. If someone is sharing something that is likely someone else's secret, try to stop it or move to another topic. This could help save a friendship. At the same time, be aware of people who share others’ secrets. You may want to reconsider sharing your secret with them!
3. Watch body language. Yawning, not making eye-contact, checking the phone, physically stepping away, and not responding are ways people say they are not interested without using words. Be aware of body language as you engage in conversation. Be aware of yours and that of those in the conversation. The awareness can be helpful.
4. Be a good listener. Look into people's eyes. This is called eye-contact; it says you are listening. Occasionally, nod or say something like, "Yes, that's so true" or "I completely understand what you mean." If there is a pause, ask a question. When you ask questions about what the speaker is saying, it tells them you are listening.
They may forget what you said, but they will never forget how you made them feel.
-- Carl W. Buechner
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